Frequently Asked questions

1. What services do you offer?

We specialize in a wide range of computer repair and IT services, including:

• Hardware Repair: Fixing broken components, replacing screens, and resolving hardware issues.

• Software Troubleshooting: Diagnosing and resolving software glitches, virus removal, and system optimization.

• Data Recovery: Retrieving lost or corrupted data from hard drives, SSDs, and other storage devices.

• Network Setup and Maintenance: Configuring wired and wireless networks, ensuring smooth connectivity.

• Security Solutions: Implementing antivirus software, firewalls, and encryption to safeguard systems.

• System Upgrades: Enhancing performance by upgrading RAM, storage, or other components.

2. How do I know if my computer needs repair?

Look out for signs such as:

• Slow Performance: If your computer is sluggish or freezes frequently.

• Strange Noises: Unusual sounds from the hardware.

• Blue Screen of Death (BSOD): Frequent crashes with error messages.

• Virus Alerts: Pop-ups indicating malware or viruses.

• Hardware Failures: Issues with the screen, keyboard, or other components.

3. Do you offer on-site repairs?

Yes, we provide both in-store and on-site repair services. You can bring your device to our shop, or we can visit your location for convenience.

4. How long does a repair take?

The repair duration varies based on the issue. Simple tasks like virus removal may take a few hours, while hardware replacements might require a day or more.

5. What about data privacy?

We take data privacy seriously. Your personal files and sensitive information are treated with utmost confidentiality during repairs.

6. Do you offer warranties?

Yes, we provide warranties on our repairs. The duration depends on the service performed. Most services come with a 30 day warranty.

7. Can you help with network setup?

Absolutely! We assist with setting up wired and wireless networks, ensuring seamless connectivity for both home and business users.

8. How can I prevent future issues?

Regular maintenance, software updates, and proper handling can prolong the life of your devices. We offer preventive tips and guidance to keep your systems running smoothly.

9. What payment methods do you accept?

We accept various payment options, including cash, credit/debit cards.

10. Why choose us?

• Expertise: Our skilled technicians have over 15 years of experience in computer repair and IT services.

• Customer-Centric Approach: We prioritize your satisfaction and strive to exceed your expectations.

• Affordability: Transparent, competitive, pricing.

• Quick Turnaround: We aim for efficient and timely repairs.

• Local Presence: We’re part of your community, providing personalized support.

Feel free to reach out if you have any other questions or need assistance!